Feature Rich Affordable Price 1-on-1 with specialist High Touch Support Data Migration Free Onboarding
All Starter features are included in all packages. New features are always added.
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Easily manage your schedules and changed schedule with auto notifications sent to customers and your techs.
Work orders, inspections, employee assignments – you can input all of the needed information in the format that works best for you (by day, by week or by month) and it has color coding options to help you visualize what needs to be done and when.
Organize all your customer records into a virtual file cabinet. View records in alphabetical order or use our smart search to quickly pull up a customer record. Customer information is neatly organized by profile, service history, billing, equipment and much more.
ServiceWorks manages all of your customer information in one seamless system. Updating or merging a customer record will help you avoid double-data entry of data and also save your time.Search duplicates and merge records.
Single, secure employee database in ServiceWorks makes employee tracking easier than before.You have full control over all of your key data in one place, accessible from anywhere.
ServiceWorks takes you away from scattered spreadsheets and paper files forever, putting organized, centralized data at your fingertips whenever you need it.
ServiceWorks tracks the time of employees systematically which can also be manually overridden if permitted. We also have elaborate employee commission to track not only the work hours, but also the miles travelled, and their commission amount based on flat price or percentage.
ServiceWorks doesn’t process payroll but generates data so that you can plug into your payroll system easily.
You can quickly create beautiful quotes using ready-to-go templates. Minimize errors, reduce effort, and speed up the time it takes to send winning, professional estimates to your customers. Estimation created in the field or backoffice all are synced in real time.
Create estimates out in the field and send them directly to customers by email. Get their approval with signature and convert that to work order.
From field to backoffice you have access to look at your jobs all the time. Create and classify jobs in different ways to look at your job distribution by status, job type, classification, zone, call source, call type and recurrence patterns.You can review trends around job costs to lower maintenance spend, document time spent on a job and optimize time.
Expand your job definition by creating your own custom definition. ServiceWorks job management allows you to easily assign reactive or preventive maintenance work requests to technicians.
Allowing you to focus on the job, while making it easier to snap a quick photo (without worrying about if it uploads to ServiceWorks every time at the moment it is taken). This feature is especially useful if you are working in areas with poor cellular reception. You can take all your photos without any data connection, then wait until you get back to the shop or another location to upload the photos via Wi-Fi.
Share all your content via a portal to your customers where you don't need to attach few pictures because of it's size limitation in email.
Optimize your route with our advanced routing algorithm or just drag and drop to order the jobs in the sequence you want.
Routes go directly to driver's phone. You can order, schedule and navigate from one single app. Mid-route changes immediately available on driver screen.
Do you offer more than one service? ServiceWorks helps you to categorize your service and setup custom pricelist. The price you set can also be accessible and sold from online booking.
Set production rate of services which are dependent on Time and quantity. Set the maximum quantity of the service that you want to sell per transaction.