Business Challenges

Disconnected Operations

There are many stakeholders in this operation, backoffice, field crew, customers who are disconnected.

Lack of Visibility

Unable to see the job completion from backoffice. Hence unable to ensure quality of the job.

Non Mobility

Lacking of digital technology to improve customer interaction and feedback.

Inefficient Scheduling

Lack of digital scheduling tool to notify customers of ETA. This leads to rescheduling and loss of valuable times.