Sales Processing
Add items, scan products, calculate totals, apply discounts and create customer orders from a single sales workflow.
ServiceWorks POS brings sales, customers, inventory, payments, delivery and future service together so your team can manage more of the customer journey in one system.
More than a checkout screen
A sale can lead to delivery, installation, warranty work, maintenance or future repair. ServiceWorks keeps the transaction connected to the customer so your team has more context when the next interaction happens.
Keep purchases, customer details and future service activity connected.
Track serialized items where product-level identification matters.
Create orders today while supporting delivery and installation workflows later.
Keep retail and service information closer together instead of operating in separate silos.
POS capabilities
Handle day-to-day retail transactions while keeping customer, item, payment and inventory information organized in ServiceWorks.
Add items, scan products, calculate totals, apply discounts and create customer orders from a single sales workflow.
Support discounts at the item level and keep the resulting order totals visible to your sales team.
Create customer records, retain purchase history and give staff useful context for repeat buyers.
Support retail businesses operating from multiple locations with centralized visibility into sales and inventory.
Keep return and refund activity connected to your retail workflow instead of managing it outside the order.
Manage employee access and maintain better visibility into sales activity by staff member.
Retail + service together
The same customer who buys a product today may need delivery, installation or service tomorrow. ServiceWorks gives retail and service teams a connected operational foundation.
Retail inventory management
ServiceWorks keeps inventory close to the sales workflow so stock movement can follow the transaction instead of relying on separate manual processes.
Keep quantities and item activity visible as your team sells products.
Support barcode workflows and label printing for product identification.
Track serialized products where individual-unit identification is important.
Support inventory and sales operations across more than one store.
Connected payments
Process retail payments while keeping payment activity connected to the order and customer record.
Retail reporting & analytics
Use reporting and analytics to understand sales activity, order volume, customers, products and location-level performance.
Flexible retail operations
Connect online commerce workflows so retail operations can stay closer to inventory and sales activity.
Give teams more flexibility to work from tablets and mobile devices where supported by your workflow.
Print labels and use barcodes to make item identification and retail workflows easier for staff.
Customer perspective
"Working with Serviceworks has been one of the most collaborative experiences I have had to date. They have been incredibly responsive to all our input and our requests for system changes."
See how ServiceWorks can bring sales, inventory, customers, payments, delivery and service workflows together.
Schedule a POS Demo