There are many stakeholders in this operation, backoffice, field crew, customers who are disconnected.
Unable to see the job completion from backoffice. Hence unable to ensure quality of the job.
Lacking of digital technology to improve on field delivery and help managers run the operation smoothly.
Lack of digital scheduling tool to notify customers of ETA. This leads to rescheduling and loss of valuable times.
Manage scheduling jobs, invoicing customers, collecting payments, or inventory, ServiceWorks repair software can help you get streamline your process.
Easily manage your schedules and changed schedule with auto notifications sent to customers and your techs.
Work orders, inspections, employee assignments – you can input all of the needed information in the format that works best for you (by day, by week or by month) and it has color coding options to help you visualize what needs to be done and when.
Invoice is very simple and easy in ServiceWorks. Automatically send invoice, process payment and send receipt to your customer.
Keep the cost and price of all your services in the price list. You can use the items on field with easy change of quantity to get the true price.
Communicate with your customer automatically or manually during the full job life cycle. Starting from scheduling notification to billing to appointment reminder everything is at your finger tips.