repair-installation

Best Repair Services App

Manage scheduling jobs, invoicing customers, collecting payments, or inventory, ServiceWorks handyman software can help you streamline your process.ServiceWorks is the best handyman app to make money

Complete Visibility

ServiceWorks reduces the need for multiple visits by putting customer work history, asset tracking capabilities and job documentation at the fingertips. See the job status in real-time.

Work orders, inspections, employee assignments – you can input all of the needed information in the format that works best for you (by day, by week or by month) and it has color coding options to help you visualize what needs to be done and when.

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Scheduling

Create a job, choose a client, and assign it to your team with only a few clicks. ServiceWorks gives you the flexibility you need to book jobs faster directly from the dispatch board.

Route Optimization

ServiceWorks has built in optimization logic that can help you increase your employee and asset utilization. It takes into consideration service regions, worker's skills and location, and route efficiency.

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Drag and Drop Calendar

Multiple calendar views are ideal for dispatching your team efficiently. Choose from five different views when managing your team’s schedule, to get a clear visual of availability for multiple team.

Push Notifications

Field workers will get notifications of a new, rescheduled, or cancelled job through email and text.Admin also will be notified of jobs in jeopardy or when staff are running late for appointment.

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Invoice Templates

Send customized professional invoices by ServiceWorks invoice templates with your company branding and messaging.

Pick from 10 pre defined templates or you can create your own.Dynamic tags makes the invoice personable and saves you lot of time.

Customer Information and History

ServiceWorks has more than basic CRM functionality. It not only has information about customers and their work history, but it also has payment history, customer account receivable, statements, and customer portal. ServiceWorks lets you categorize the customer by Leda status and enables you to send email campaign.

Outbound Text/ Two Way SMS

ServiceWorks has powerful two-way text messaging for internal and external communication. All the messages are visible from web portals and mobile apps. All relevant messages related to a job are tied to the job otherwise it is tied to a customer. ServiceWorks can also provide custom phone numbers per company to send SMS text from.

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Preventive Maintenance Agreement

ServiceWorks can store and apply documents for a job. ServiceWorks also has a task feature that can be associated with the customer to set reminder for preventive maintenance.

Communication Automation with Token and Templates

ServiceWorks has many templates throughout different stages of job life cycle and order life cycle. All these notifications are not only available for email, but they can also be used for SMS and Robocall. The templates can be customized with dynamic variables or tokens. The branding of companies can be incorporated in the template design.

Flat Rate Pricing for Service

ServiceWorks pricelist can be customized to offer flat rate price. The services offered can be grouped by category and subcategory. We are also working on production rate as a feature for the services offered. This feature will let you automatically calculate the job hours when the service and quantity is selected.

Job Costing

ServiceWorks has in-built costing for all parts or services offered. The job costing report shows the information by job or by parts. ServiceWorks doesn’t have the ability to track additional expenses currently.

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Time Tracking for Payroll

ServiceWorks tracks the time of employees systematically which can also be manually overridden if permitted. We also have elaborate employee commission to track not only the work hours, but also the miles travelled, and their commission amount based on flat price or percentage. ServiceWorks doesn’t process payroll but generates data so that you can plug into your payroll system easily.

GPS Tracking on Technicians on the Field

ServiceWorks tracks the employee in the field while they use their mobile application. The system geo time stamps their location. And the history of their route is also available.

Multi Location Inventory Management

ServiceWorks makes is easy for you to keep track of inventory across multi location. You can not only track inventory, you can also adjust inventory and also transfer items between locations with ease.

Issue Purchase Order from Approved Work Order

ServiceWorks can enable P.O. creation for approved vendors from job, sales order or on its own. We currently integrate with Marcone inventory to automatically send P.O. request to Marcone and then automatically get the status of the P.O. from the source. We can implement similar integration with Larson Order System.

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Streamline Your Business and Deliver a Seamless Customer Experience

Customers Who Use Service Works to Make Intelligent Decision

Working with Serviceworks has been one of the most collaborative experiences I have had to date. They have been incredible responsive to all our input and our requested to system changes;

Heidi G | Administrator

The ability to break each job down to its component cost and let you know what your true cost and margins are on each job is great. This doesn't exist in any of the other pest control software that I am aware of.

Paul W | Total Pest Care