appliance-services

Most INNOVATIVE Field Service Management Software

One single platform can take your business to the next level

9M+

Contacts

15 M+

Inventory Items

8M +

Jobs Completed

$850 M+

Invoices

30K

Professionals

6M+

Hours of Work

Grow your appliance repair business

Easily manage Everything from Estimation, Work Order, Warranty, Parts Inventory, to Purchase Order, Route Optimization and GPS Tracking is available under one platform.

Marcone and ServiceWorks have teamed up to offer MSA Pro customers a 20% discount for ServiceWorks annual subscription.

Scheduling & Dispatching

Easily manage your schedules and changed schedule with auto notifications sent to customers and your techs.

Work orders, inspections, employee assignments – you can input all of the needed information in the format that works best for you (by day, by week or by month) and it has color coding options to help you visualize what needs to be done and when.

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Flat Rate Pricing for Labor

ServiceWorks pricelist can be customized to offer flat rate price. The services offered can be grouped by category and subcategory. We are also working on production rate as a feature for the services offered. This feature will let you automatically calculate the job hours when the service and quantity is selected.

Parts Management

Service.Works enhances parts management with features allowing users to search parts catalogs by model or part numbers, link parts usage directly to specific jobs, and compare pricing across various vendors. This streamlines the procurement process, ensuring efficiency and cost-effectiveness in sourcing parts for appliance repair tasks.

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Commission Tracking

Service.Works includes a robust Commission Tracking feature, which calculates commissions by technician as a percentage of their work. It also provides detailed reports to view commission totals, simplifying financial management and incentivizing technician performance.

Reporting

Service.Works offers a comprehensive suite of reports covering financials, jobs, inventory, employees, and more, all of which can be easily exported to CSV or Excel formats. This feature provides businesses with the tools they need for in-depth analysis and streamlined data management.

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Mobile Access

Service.Works provides mobile access through its app, enabling technicians to perform onsite parts lookup, and enter labor and parts details. Additionally, the app allows for direct texting to customers, enhancing communication and service efficiency.

Warranty Claims

Service.Works streamlines warranty claims management by tracking claims, submissions, and payments received. It integrates with ServicePower and is expanding its compatibility with more providers, making it easier to handle warranties efficiently.

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Invoice
Invoice

Onboarding and Data Migration

Service.Works offers a seamless start with a one-time onboarding fee that covers training, alongside a one-time data migration fee for importing data from your current software. Additionally, there's a subscription fee per tech user, making the transition smooth and cost-effective.

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Customer Success Stories/Testimonials

Trusted by Partners and Customers

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Revolutionizing Repairs: Where Expertise Meets Efficiency with ServiceWorks!